Support

Rest assured and enjoy the products as Drevo’s support will always be by your side.

Warranty

10-Day Money-Back Guarantee for Any Reason


You may return your undamaged product and packaging within 10 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

Warranty for Quality-Related Issues


We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs if the order is made in the United State. The return policy will vary if the order is made out of the United State. Please contact the retailer directly for a better service. Please note: Any provided shipping labels must be used within 20 days of purchase.

Unauthorized reselling of Drevo products is strictly prohibited.

FAQs:

1. How long is my Limited Warranty?


You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (“Warranty Period”):

Drevo SSD 3 years
Drevo Mechanical Keyboards 1 year

2. What isn’t covered by the warranty?


3. When does the warranty begin?


It begins the day you place your order.

4. How do I claim the warranty?


Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.

If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at support@drevo.us

5. What is a valid proof of purchase?


An Amazon order number or eBay username for a purchase made through an authorized Drevo Reseller

6. What if I don’t have any proof of purchase?


7. Will the warranty be renewed if my product is replaced?


The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.

Contact
Business Cooperation :
Technical Support :
Follow us: